Running a hospitality business during a global pandemic has forced many of us to adopt newfound strategies to salvage our routine daily operations. For some, this means that no-contact delivery and family style meals have become the new norm. For others, shutting down operations temporarily has become a
harsh reality. As difficult as this crisis is, it’s an opportunity to build trust with customers and to show your community who you are and what your business is all about.
Reinforcing your relationship with your customers has never been more important. Spreading messages of positivity, gratitude, and hope for the future reminds everyone that this too shall pass. People are looking to support small local businesses right now in any way possible, so use your voice to let them know how you are adapting to this new normal, and why you are so grateful for their unwavering support.
Although we don't hold the answers to the future, what we do know is that we are here to help make this transition as seamless and profitable as possible. We are dedicated to empowering restaurant and hospitality owners and operators by sharing our innovative marketing tactics developed to increase orders and source new business.
Jeffrey Tindall, CSSLP
Managing Director at Agile Innovations Group, Founder of OnePoint Rewards
Technology executive with over 23 years of experience in healthcare revenue cycle management, my primary goal is to leverage technology in innovative ways to improve operational efficiency. With an analytic business mind, I work with stakeholders to evaluate current processes, pain points, and future goals to develop a strategic plan that helps them achieve their long term goals. With a deep technical background, I am able to mentor my team in addition to simply managing them. With strong communication and project management skills, I am able to manage and coordinate a remote team to achieve success. I take pride in designing and developing solutions with polished, positive, and responsive user experiences and efficient back end processes that result in top-notch, commercially ready products.